Curating the Complex Web
The New York Times is asking “Are Travel Agents Back?” According to PhoCusWright, a travel research firm, 2011 marked the second consecutive year of growth for travel agencies, an industry that many considered dead after the rise of online travel agencies such as Expedia and Travelocity. So what happened?
Quite simply, it got too complex, too fractured… This is an important new challenge for the web, and a huge opportunity for those willing to curate this new complexity.
Source: The New York Times